There are a huge range of threats to computers on the internet by way of malicious programs known as Viruses, Trojans, Worms, Spyware and Adware, collectively known as "Malware".

These programs seek to vandalise your computer, display unwanted adverts for drugs or pornography, to track the internet sites you visit (to target advertisting at you), to steal personal information or access codes to your online systems such as internet banking, or to steal your resources (computer time, internet connection) often as part of a mass emailing "SPAM") system.

Catching a virus or malware on your computer system can be very frustrating, hazardous to the health of your computer, or worse lead to identity theft, loss of money from your bank account and identity theft.

Symptoms

If your computer runs significantly slower than it used to, if it seems to do lots of network access when you are not running any programs, or programs crash or misbehave then you computer may have a virus or other malware problem.

How we can help

PC Support works with several anti-virus and anti-adware vendor's products and can use a range of professional sofwtare tools to scan, quarrintine and remove viruses and malware.

Scanning for, and removing, viruses and malware can take several hours or as much as a whole day depending on the size of your computer's disk drives and the number of problems found. In some rare cases, where there are significant problems, the best solution is to backup all of your data and re-install the operating system, programs and re-build the system in a "clean" state.

We can investigate your computer, remove viruses and malware, make a backup of your data and install a quality anti-virus program. We can also advise you on how to to be safe on the internet and minimise your chances of catching viruses in the future.